When we purchase a new laptop, we ensure that we get good features and decent specs at the very least. Whether we talk about the processor, RAM size, storage capacity or the laptop display, we leave no stone unturned while doing our research, and being thorough with our information. Another aspect we pay close attention to is the laptop brand, considering we now have multiple brands trying to capture larger market share. That said, one of the most reliable and popular laptop brands in the world is Dell, and for a good reason.
Dell offers various laptop lines, catering to different consumer segments. From the high-end consumers that are ready to spend exorbitant amounts, to the average consumer that wants decent features and specs, and finally, students that primarily want a budget-friendly laptop to get their work done, Dell ensures that it fulfils all the needs and requirements. Laptop users also prefer Dell due to the brand’s exemplary customer support, while the OEM also offers standard limited warranty along with the laptop.
Most of us use the same laptop for at least 3-4 years, and thus, it is important to ensure that our laptop remains functional for a long time. One way to ensure its longevity is through extended warranty. The question then arises: when should we buy extended warranty? It is important to analyse if the cost of the extended warranty outweighs its benefits, or vice versa.
Dell warranty extension: What you need to know
When you purchase a Dell laptop, you get the standard limited warranty, which provides coverage against damages resulting from manufacturing defects — the usual tale. However, Dell also offers a more comprehensive warranty, the Dell ProSupport Suite (either ProSupport or ProSupport Plus), which are catered more to businesses and organizations, but can be bought by individuals as well. Dell ProSupport Plus provides the most comprehensive coverage, as it offers priority access, and covers accidental damage repairs for drops, spills and surges.
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You can also purchase Dell’s Accidental Damage Service, which comes at an additional cost, to give your laptop the most comprehensive protection possible. Furthermore, you can purchase Dell extended warranty for your Dell laptop for 4-5 years, which has to be purchased before the expiration of the brand warranty. The caveat for all of this? It only makes sense if you’ve purchased a high-end, premium Dell laptop model. However, if you have purchased a mid-range laptop, or a budget-friendly device for your immediate needs, then you may not get your money’s worth by opting for a Dell warranty extension.
When should you buy an extended warranty?
As previously mentioned, opting for an extended warranty from the brand only makes sense if you’ve purchased an expensive model, as you would be spending anywhere between Rs. 4,000 – Rs. 5,000 per year. Then you would also have to add the Accidental Damage Service cost into the mix, as the extended warranty itself might not cover all the repairs due to accidental damages. Alternatively, you can opt for a third-party warranty extension, as most of them would offer protection against accidental damages. Furthermore, a lot of third-party service providers also provide coverage for loss of the laptop due to theft, thus adding another layer of protection for your device. However, you have to carefully weigh the cost and the benefits before making a decision, while contemplating purchasing extended warranty for your Dell laptop.
